Last Updated: January 02, 2026
This Privacy Policy explains how Lookbook Suite AI (“Lookbook Suite,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our website and web application (the “Service”). We operate in compliance with the Personal Information Protection Act (PIPA) of British Columbia and applicable Canadian federal laws.
1. Information We Collect
A. Information you provide
Account details: Name, email, and login credentials.
Billing information: Processed securely by our payment processors (e.g., Stripe); we do not store full credit card numbers.
Support messages: Emails and requests you send to us.
User Content: Files you upload (product photos, brand assets) and the prompts/settings you submit.
B. Information generated through your use
AI Outputs: The visual assets you generate using the Service.
Usage Data: Features used, generation counts, timestamps, and performance logs.
Device Data: IP address, browser type, device identifiers, and crash logs.
C. Cookies and tracking We use cookies and similar technologies to keep you logged in, remember preferences, measure performance, and understand how the Service is used. You can manage cookies through your browser settings.
2. How We Use Information
We use information to:
Provide and operate the Service and generate your requested outputs.
Manage accounts, authentication, billing, and customer support.
Prevent fraud, misuse, and security incidents.
Internal Improvement: Analyze usage patterns to improve product performance, fix bugs, and enhance user experience.
Send service updates and account notices.
Send marketing communications where permitted (you may opt-out at any time).
3. AI Processing and Training
We process your uploaded images, prompts, and related inputs solely to generate the outputs you request. Our Stance on Training:
Public Models: We do not use your uploaded images or generated outputs to train public generative AI models.
Service Reliability: We may use de-identified and aggregated usage data to improve the safety, reliability, and accuracy of our internal systems.
4. Biometric Information & Facial Data
Lookbook Suite is not a biometric identification service. We do not use facial recognition technology to identify individuals or scrape identities.
Processing: If you upload images containing people (models), we process the pixel data solely to perform the visual transformations you request (e.g., model swapping).
Consent: By using the Service, you confirm you have the appropriate consent and rights for any individuals appearing in your uploads.
5. How We Share Information
We do not sell your personal information. We may share information with:
Service Providers: Third-party vendors who help us operate (hosting, storage, analytics, email, customer support, payment processors).
Legal Requirements: If required by law (e.g., court order) or to protect rights, safety, and security.
Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets.
6. International Transfers
We are headquartered in British Columbia, Canada. However, our service providers may process data in the United States or other countries. By using the Service, you acknowledge your data may be processed in these jurisdictions.
7. Data Retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
Active Accounts: Account data is retained while your account is active.
Deleted Accounts: If you close your account, we generally delete your personal data within 90 days, unless legally required to retain specific billing records.
User Content: You have control to delete your uploads and outputs directly through the Platform.
8. Security
We use commercially reasonable safeguards designed to protect information (encryption, secure servers). However, no method of transmission over the Internet or storage is 100% secure.
9. Your Rights
Depending on your location (including British Columbia), you may have rights to:
Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Request a copy of your data. To exercise these rights, please email us at info@lookbooksuite.com.
10. Age Requirement (Strict 18+)
The Service is intended for commercial use and is strictly for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we learn we have collected such information, we will delete it immediately.
11. Third-Party Links
The Service may link to third-party websites or tools. Their privacy practices are governed by their own policies, not ours.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last Updated” date at the top of this page.
13. Contact
If you have questions about this policy, please contact us:
Email: info@lookbooksuite.com
Jurisdiction: British Columbia, Canada
@2026 Lookbook Suite AI. All rights reserved
🏔️ Beautiful British Columbia